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Notice replies are not handled through one universal workflow. First identify the notice form or reference number, issuing authority, issue date, due date and response method printed in that notice. The portal has a specific adjournment option for a notice to summon in an enforcement case, but that route should not be treated as the reply process for demand, registration, return-scrutiny or other notices.
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Track a submitted GST demand appeal
The GST Portal FAQ for an appeal against a demand order gives a specific application-search route. It is separate from the route used to start a new appeal.
1. Open My Applications
- Sign in to the GST Portal using the taxpayer credentials for the relevant GSTIN or account.
- Open Services, then User Services, and select My Applications.
- In the application-type selector, choose Appeal to Appellate Authority.
- Enter the From and To dates covering the filing date, then select the search option.
The search is intended to show an application already submitted. To begin a new demand appeal, the FAQ uses the same My Applications area, followed by NEW APPLICATION and the selection Demand Order. Do not use the new-application route merely to check whether an existing filing has moved forward.
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2. Open the case record and read the linked document
Record the displayed status, application number, filing or acknowledgment dates and every document link. A stage label does not itself state what you must file next. A hearing notice, show-cause notice, request for a counter-reply or appeal order contains the operative instruction and deadline. Download or otherwise preserve the document and its attachments so that the text remains available even if the portal later changes the display.
3. Search the date range again when a filing is missing
A blank result can result from a date range that does not include the filing date or from choosing a different application type. Re-run the search with a wider range and confirm that the application type is exactly Appeal to Appellate Authority. Keep the APL-01 filing evidence, any APL-02 acknowledgment, and the portal or email notifications together while you check.
Understand the appeal status shown by the portal
The FAQ lists stage labels used for demand appeals. They describe where the record is in the process; they are not a substitute for reading the case document.
| Portal status | What the label indicates | What to check next |
|---|---|---|
| Appeal Submitted | The appeal form has been successfully filed. | Check the acknowledgment, appeal number and whether an order copy was required. |
| Appeal admitted | The appellate authority has admitted the appeal. | Read any communication setting out hearing, reply or document requirements. |
| Appeal Rejected | The appeal has been rejected. | Open the rejection communication and its stated reasons and remedy, if any. |
| Hearing Notice Issued | A hearing notice has been issued. | Use the notice for the hearing date, attendance method and response instructions. |
| Reply Submitted | A reply has been recorded against the appeal process. | Verify the submitted document and acknowledgment, then read any later communication. |
| Adjournment Granted | An adjournment request has been granted. | Use the order or notice to identify the revised date and any conditions. |
| Show Cause Notice Issued | A show-cause notice has been issued in the case. | Follow that notice’s allegations, due date and specified response channel. |
| Appeal Order Passed | An appellate order has been passed. | Open the order, note the communication date and review the resulting directions. |
The FAQ also contains entries for counter-reply, rectification, withdrawal and remand stages. Its rectification rows have apparent labeling or ordering inconsistencies, so do not infer a mandatory sequence from that table. Reproduce and act on the status actually visible in your current case record.
Appeal deadlines and the APL-01/APL-02 acknowledgment branch
Three-month filing period and possible condonation
The GST Portal demand-appeal FAQ states that an aggrieved taxpayer or an unregistered person may appeal within three months from the date the decision or order is communicated. It also states that the appellate authority may condone a delay of up to one additional month when satisfied that sufficient cause prevented timely filing. This is the portal FAQ’s summary for a demand appeal, not a replacement for checking the governing provision and the facts of the particular order. Treat the communication date and the last calculated day as critical records.
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When calculating your own deadline, identify when the order was communicated, not merely when it was signed or first visible in an internal file. If the date is disputed or the period has expired, preserve the evidence and obtain advice on the applicable statutory rule rather than assuming that the one-month condonation is automatic.
When the order is uploaded with APL-01
The FAQ says that, when the order is uploaded with Form GST APL-01, the portal issues an APL-02 final acknowledgment. The provisional acknowledgment date is treated as the filing date. The APL-02 carries the appeal number, so save it with the filed APL-01 and uploaded order.
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If the order is not uploaded with APL-01, the FAQ says to submit a self-certified copy within seven days of filing APL-01. The portal treats the appeal as filed only when APL-02 with an appeal number is issued. If the copy is submitted late, the copy-submission date becomes the filing date under the FAQ’s explanation. That can change the effective filing date, so do not regard the initial APL-01 submission alone as the completed appeal.
Notifications and authentication
After filing, the FAQ says the taxpayer and appellate authority receive an email notification and the taxpayer also receives an SMS. Notifications are useful evidence, but open the application record and acknowledgment as well. The portal permits either a digital signature certificate (DSC) or electronic verification code (EVC); the FAQ states that DSC is mandatory for companies and limited liability partnerships. An individual or other eligible entity should use the authentication method presented for that account and retain the resulting acknowledgment.
Pre-deposit and the effect of admission
The FAQ states that at least 10% of the disputed tax must be paid as a pre-deposit before filing the appeal. The percentage applies to disputed tax as described by the FAQ; it is not a general percentage of every amount appearing in a demand. Check the payment entry and retain the challan or transaction evidence with the appeal papers.
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The FAQ further says that, after the appeal is admitted, the portal flags the balance disputed amount as non-recoverable. This treatment is tied to admission. Merely starting an application or seeing Appeal Submitted does not establish that the admitted-appeal protection has been applied. Confirm the admission status and read any recovery communication before relying on the flag.
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GST notices arise from different procedures, so there is no single reply button, form or deadline that applies to all of them. A notice about a demand, registration, return scrutiny, enforcement summons or another matter can require a different response. Use the notice itself and the applicable official portal guidance as the controlling instructions.
1. Identify the notice before preparing a reply
- Copy the form number, reference or document identification number exactly as displayed.
- Note the issuing authority, issue date, date of communication and response due date.
- Read the response method: a portal reply, an attachment upload, a personal appearance, a payment, or another action may be specified.
- List every allegation, discrepancy, document request and question. A reply that addresses only the headline issue can leave a separate request unanswered.
These checks are practical safeguards, not a claim that every notice follows the same official workflow. If the notice includes an attachment or a linked order, open it before drafting and keep an unaltered copy.
2. Match evidence to each point
Prepare a point-by-point response using the notice’s numbering where possible. For a tax or return discrepancy, assemble the returns, invoices, ledgers, payment records and prior correspondence that directly support the explanation. For a registration or identity issue, use the records relevant to the specific request. Name each attachment in the response and make sure the uploaded file is readable and within the portal’s permitted size and format.
Do not replace a required action with a narrative explanation. If the notice asks for a document, provide that document or explain precisely why it cannot be provided and what evidence supports the explanation. If the notice specifies a hearing or appearance, a written reply may not be a complete substitute.
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3. File through the method stated in the notice
Use the response action and form identified in the notice. Before final submission, compare the selected GSTIN, notice reference and period with the document. After submitting, save the filed reply, uploaded attachments, acknowledgment number, date and time shown by the portal, and any email or SMS confirmation. These records establish what was sent and when; a screenshot alone may not include the full response, so retain the downloaded acknowledgment and copy of the reply as well.
4. Track the follow-up
Return to the relevant application or notice area to see whether the reply was recorded and whether a further notice, hearing notice, adjournment decision or order has been issued. A submitted reply does not guarantee that the proceeding is closed. Continue checking the linked record until the authority issues the next decision or order.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Specific route: requesting an adjournment for a notice to summon
A GST Portal functionality compilation published in December 2022 describes an adjournment request while replying to a notice to summon in an enforcement case. The path described is:
- Open Services > User Services > View Additional Notices and orders.
- Open Notices.
- Select Reply for Notice to Summon.
- Use the reply screen’s adjournment option and provide the information requested there.
This is a notice-specific feature documented in the December 2022 compilation, not a universal GST-notice process. Verify the current interface and the summons’ own instructions before relying on these clicks. An adjournment request also does not, by itself, answer the substantive questions in the summons or cancel an appearance requirement unless the authority grants it.
Decision points when the portal or notice is confusing
The appeal does not appear in My Applications
- Confirm the application type is Appeal to Appellate Authority, not a different appeal or application category.
- Expand the From and To dates to include the APL-01 filing date.
- Check the GSTIN or account used for filing.
- Compare the portal search with your APL-01, payment evidence, email and SMS records.
If the records conflict, preserve all evidence and obtain clarification from the appropriate GST authority or a qualified adviser. Do not file a duplicate appeal solely because a search initially returns no result.
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The record says Appeal Submitted but not Appeal admitted
Those labels describe different stages in the FAQ. Submitted means the form was filed; admitted means the appellate authority admitted it. Open the case documents for any deficiency, hearing or further request, and do not assume that the non-recovery flag described by the FAQ applies before admission.
The order copy was missing from APL-01
Use the seven-day self-certified-copy rule stated in the FAQ and retain proof of the copy submission. Because the FAQ makes APL-02 issuance with an appeal number the point at which filing is considered complete, monitor for that acknowledgment rather than treating APL-01 alone as final.
A notice deadline is close or has passed
Use the due date and remedy stated in that particular notice. Submit the required response or request through the specified channel as soon as possible, preserve the reason and evidence for any delay, and seek professional advice where the consequences are significant. The demand-appeal condonation statement cannot be assumed to apply to an unrelated notice.
Keep the appeal and notice records together
A complete file should contain the original order or notice, communication evidence, APL-01, APL-02 and appeal number, pre-deposit payment proof, every reply and attachment, hearing or adjournment communications, and the final order. Use filenames that include the GSTIN, reference number, document type and date. This makes it easier to match a portal status with the document that created it and to prove which version was filed.
For the official demand-appeal navigation, statuses, deadlines, acknowledgment rules and pre-deposit statements, consult the GST Portal FAQ: Filing an Appeal against Demand Order (FORM GST APL-01). For the summons-adjournment functionality described above, see the GST Portal/GSTN December 2022 functionality compilation. Interfaces and functionality can change, so the current notice and portal screen control the action you take.
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