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1Scan for outdated or missing drivers - takes under a minute2Clear out junk files and repair common Windows errors3Fix the driver behind crashes, sound loss and screen glitchesTo spot a fake investment scheme in India, check the person and product with the regulator that covers the offer before sending money. Treat guaranteed or unusually high returns, implausibly steady profits, an unexplained strategy, missing documents, pressure to act immediately, and trouble withdrawing funds as warning signs—not conclusive proof. If money or personal data has already been involved, stop further payments, preserve the evidence, and use the reporting channel that matches the conduct: SEBI’s SCORES for eligible securities-market grievances, the Reserve Bank of India’s Sachet portal for suspected unauthorized deposit collection, and cybercrime.gov.in or 1930 for cyber-enabled fraud.
No portal guarantees that a loss will be recovered. A well-documented, promptly filed complaint gives the relevant authority the clearest account of what was offered, who offered it, how funds moved, and what happened afterward.
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What a fake investment scheme looks like
A fake scheme is an offer that misrepresents the investment, the people operating it, the use of your money, or the returns you can expect. Some schemes collect new participants’ money to pay earlier participants instead of earning legitimate profits. SEBI describes that pattern as a Ponzi arrangement. A polished website, an app with a balance on screen, or a person who claims to be a market expert does not establish that an offer is genuine.
Warning signs are indicators for investigation. They are not, by themselves, proof that a named person or company has committed fraud. Verify the entity, product, documents, and payment instructions through independent official sources before deciding what to do.
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Returns that do not fit the risk
- A promise of a high return with little or no risk.
- “Guaranteed,” “assured,” or near-certain gains.
- Quick daily returns or a profit curve that appears almost perfectly consistent regardless of market conditions.
- Claims that losses are impossible, temporary, or covered by a private guarantee.
Every genuine investment has risks, costs, conditions, and a method for calculating returns. Ask for those details in writing. An unusually attractive number should trigger more checking, not a faster payment.
An unclear or uncheckable strategy
- The promoter cannot explain what the money buys, where it is held, or how profits are generated in plain language.
- The explanation relies on jargon, secret algorithms, “exclusive” access, or a supposed insider opportunity instead of verifiable documents.
- There is no prospectus, agreement, risk disclosure, audited information, or other documentation appropriate to the product.
Unregistered people, products, or platforms
SEBI flags unregistered investments and sellers as a risk. Check the registration status of the entity or intermediary with the regulator relevant to the product. A registration record is only one part of due diligence: it does not make an offer suitable for you, eliminate market risk, or prove that a particular message, account, or payment request is authentic.
Pressure and unsolicited contact
- A salesperson, group administrator, “account manager,” or caller insists that you decide immediately.
- You are told that a place is available only for a few minutes, that a withdrawal will be blocked unless you pay now, or that questioning the offer means losing a special opportunity.
- The pitch arrives unexpectedly through a social-media message, messaging group, phone call, email, or online advertisement.
SEBI advises researching an offer and avoiding hasty decisions. End the conversation and perform your own checks using contact details found on an official regulator or entity website—not a link or number supplied by the promoter.
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Payment and withdrawal problems
- The bank account, wallet, UPI ID, or beneficiary name does not match the claimed business or keeps changing.
- You must pay a “tax,” “unlock fee,” “security deposit,” “verification charge,” or another amount before a withdrawal is released.
- Payments are routed through several personal accounts, cryptocurrency addresses, gift cards, or other channels that make the recipient difficult to identify.
- You see account-statement errors, unexplained deductions, or a displayed balance that cannot be withdrawn.
- Support stops responding, postpones payment repeatedly, or asks for more money after you complain.
Do not send an additional payment simply because the promoter says it will recover the first one. Record the demand and include it in your report.
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Check an offer before you invest
Use a pause-and-verify process. It is especially important when the offer came unsolicited or the promised return is described as certain.
- Identify the product. Write down whether the pitch concerns shares, bonds, derivatives, a pooled investment, a loan or deposit, a trading account, digital assets, or something else. The product determines which authority may have jurisdiction.
- Identify the legal entity and people. Capture the exact company name, registration or licence number, promoter names, office address, phone numbers, email addresses, domains, app name, and bank or payment details. Similar names are common; match every detail rather than relying on a logo.
- Check the relevant regulator. Use SEBI’s intermediary registration-status check for a securities-market intermediary. For a deposit or fundraising claim, consult the RBI’s Sachet information and complaint service. If the seller cannot be found in the register that should cover the activity, stop and investigate.
- Read the documents independently. Look for the legal issuer, fees, lock-in or withdrawal terms, risks, dispute process, and how returns are calculated. Do not rely on screenshots or a document supplied only inside a chat; locate the issuer’s official records yourself.
- Verify the contact route. Type the regulator or institution’s official web address into your browser or use a trusted bookmark. Do not use a link sent by the salesperson to perform the registration check.
- Allow time for a second opinion. Discuss the documents with a qualified, independent adviser or lawyer if the amount is significant. A promoter’s deadline is not a regulatory deadline.
Registration and paperwork checks reduce uncertainty but cannot certify that an investment is right for you or that every communication is genuine. Keep copies of what you checked and the date on which you checked it.
What to do if you have already paid
- Stop sending money. Do not pay a fee to release a balance or to obtain a promised recovery. Preserve the conversation instead of deleting it.
- Contact your bank or payment provider promptly. Use its official fraud or dispute channel, give the transaction references, and ask what immediate protective steps are available. Do not assume that a complaint will reverse a transfer.
- Report a cyber-enabled payment immediately. File through
cybercrime.gov.inor call 1930, as directed in the national cybercrime guidance. Have the transaction references and evidence ready. - Secure your accounts. Change passwords that may have been disclosed, enable multi-factor authentication where available, and tell the bank if you shared card, net-banking, UPI, identity, or device information. Do not install remote-access software at a stranger’s request.
- Preserve the evidence. Save original emails, chats, call records, advertisements, app screens, receipts, account statements, and URLs. Take screenshots that show dates, usernames, and the full payment or withdrawal message.
- Choose any additional regulator or police route. Use the product and conduct to decide between SCORES, Sachet, cybercrime reporting, and a local police complaint. You may need more than one route when, for example, a securities pitch used an online payment scam.
Choose the reporting channel that fits
| What happened | Primary route | What the route covers | Important boundary |
|---|---|---|---|
| A grievance involving a listed company, a SEBI-registered intermediary, or a market infrastructure institution | SCORES | Eligible securities-market complaints handled within SEBI’s stated scope | The complaint should first be taken to the concerned entity through its designated grievance officials; anonymous, incomplete, unsupported, and out-of-scope complaints can be excluded. |
| Suspected collection of deposits or fundraising by an entity not authorized to do so | RBI Sachet | Information, questions, and complaints about unauthorized deposit collection, with routing information for the responsible financial regulator | Check the live portal for the current authority and instructions for the particular scheme. |
| An online trading-app scam, payment deception, account takeover, or other cyber-enabled investment fraud | cybercrime.gov.in or 1930 |
National cybercrime reporting and the I4C helpline route identified for urgent reporting | Report promptly and retain the acknowledgement or reference details. |
| Conduct outside a portal’s remit, or suspected criminal conduct requiring police attention | Appropriate police authority and the regulator responsible for the product | Authorities selected according to the facts and jurisdiction | One portal does not handle every investment-related complaint; confirm the current route before filing. |
How to use SCORES for a securities-market grievance
SCORES facilitates complaints about securities-market matters involving listed companies, SEBI-registered intermediaries, and market infrastructure institutions. It is not a universal investment-fraud form.
Before opening the complaint
- Gather the entity’s exact legal name and, if applicable, its SEBI registration details.
- Send the grievance first to the concerned entity through its designated grievance officials, keeping the date, channel, reference number, and response.
- Organize supporting documents so each allegation can be tied to a message, statement, contract, advertisement, or transaction record.
What to submit
Describe the offer, the representation that caused you to act, the amount and date of each transaction, the account or intermediary involved, the steps you took with the entity, and the remedy you are seeking. Upload legible records and explain what each file proves. SCORES warns that allegations without supporting documents and incomplete complaints may not be considered.
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When SCORES is not the right first stop
SEBI’s investor-support material notes that some unauthorized money-mobilization matters do not meet the definition of a collective investment scheme within SEBI’s remit and may be referred to other authorities. If the activity is a deposit solicitation, an online cyber fraud, or another product outside the securities market, use Sachet, cybercrime reporting, police, or the relevant regulator instead of forcing the facts into a SCORES category.
How to use RBI’s Sachet portal
The Reserve Bank of India describes Sachet as a public-facing portal where people can check which entities are allowed to accept deposits, ask questions about fundraising or investment schemes, share information, and lodge complaints about unauthorized deposit collection. RBI launched it on August 4, 2016. At the launch, RBI Governor Dr. Raghuram G. Rajan said: “The website also incorporates regulations prescribed by all financial regulators that different entities have to follow.”
Use Sachet when the central concern is unauthorized deposits
Examples include a business soliciting money as a deposit without the authority to do so, or a promoter collecting funds while presenting the arrangement as a safe deposit or guaranteed investment. Describe exactly how the money was solicited and whether the entity claimed to be authorized.
Check the current routing information
Rules and portal instructions can change. Use the live Sachet portal to check whether the entity is permitted to accept the kind of funds described and which regulator is responsible. A Sachet submission does not replace a cybercrime report when the solicitation also involved an online payment scam, impersonation, or account theft.
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How to report an online trading-app scam
Fake trading apps often combine a convincing interface with fabricated profits, a chat-based “advisor,” and a withdrawal demand. The displayed balance is not evidence that assets exist. If an app or website induced a payment, treat it as a cyber-enabled fraud even if the pitch used investment language.
- Stop deposits and do not pay a withdrawal or tax demand.
- Capture the app name, download source, publisher, login or wallet screens, chat usernames, phone numbers, URLs, advertisements, and every transaction reference.
- Report through
cybercrime.gov.inor 1930 as soon as possible, following the current instructions and saving the complaint reference. - Notify the bank or payment provider through its official channel and provide the same reference numbers.
- If the promoter claimed to be a securities intermediary, separately check the claim and consider SCORES if the facts fall within its scope.
The April 22, 2024 I4C advisory and SEBI’s guidance identify the cybercrime portal and 1930 for this type of reporting. Response options can depend on the payment method and timing, so follow the authority’s current directions rather than assuming a particular outcome.
Build an evidence file that can be understood quickly
Make one folder with an index and keep original files unchanged. Add a short timeline that another person can read without opening every attachment.
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| Evidence category | What to preserve | Why it matters |
|---|---|---|
| The offer | Advertisement, brochure, pitch deck, website or app URL, screenshots, promised returns, risk statements, and terms | Shows what was represented before payment. |
| The promoter | Names, claimed job titles, phone numbers, email addresses, social handles, group names, company details, and account identifiers | Helps identify who solicited the funds and how. |
| Money movement | Bank or wallet statements, UPI or transfer references, receipts, beneficiary details, dates, amounts, and currency | Connects the promise to the transaction trail. |
| Account activity | App dashboards, trade confirmations, account statements, withdrawal requests, error messages, and support tickets | Shows what was displayed and what happened when you sought payment. |
| Communications | Emails, chats, call logs, voice messages, and records of requests for additional fees | Preserves instructions, pressure, and explanations that may change over time. |
| Chronology | A dated list of first contact, deposits, promised returns, withdrawal attempts, refusals, and further demands | Lets an investigator see the sequence without guessing. |
Do not edit screenshots to add context. Keep a separate note explaining the context, and redact only information that is unnecessary for the recipient while retaining the identifiers needed to trace the transaction. Follow each portal’s file-size and privacy instructions.
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Write a complaint that authorities can act on
Use plain, chronological language. Separate what you personally observed from what the promoter claimed. A useful structure is:
- Headline: state the suspected conduct, such as an unauthorized deposit solicitation or online trading-app fraud.
- People and entities: give exact names, claimed registrations, contact details, account identifiers, and how you found them.
- Offer: quote the return, guarantee, strategy, deadline, and withdrawal terms as they appeared.
- Transactions: list each payment with date, amount, method, beneficiary, and reference number.
- What happened next: record the displayed balance, withdrawal attempt, refusal, fee demand, or disappearance of support.
- Checks already made: note the regulator register or entity grievance contact you checked and any response.
- Attachments and request: number the files and state what you want the authority to examine or advise, without promising yourself a particular enforcement result.
Keep the wording factual. Calling someone a criminal without evidence can obscure the conduct that an authority needs to assess; describe the representations, payments, and records instead.
Common mistakes that weaken a report
- Using only one channel: a securities-market complaint and a cyber-enabled payment can require different routes. Match each part of the conduct to the appropriate authority.
- Filing before gathering basic records: an incomplete complaint or unsupported allegation may not be considered in SCORES. Submit the transaction trail and the communications that explain it.
- Waiting while paying more: a new fee rarely makes a blocked withdrawal legitimate. Stop further transfers and report promptly.
- Assuming registration is a guarantee: a registration check supports identity and jurisdiction checks; it is not an endorsement of returns or suitability.
- Relying on the promoter’s links: obtain regulator contact details independently and beware of copycat pages.
- Deleting the app or chats immediately: preserve screenshots, URLs, usernames, and receipts first. If an app is unsafe, disconnect it and secure the device without destroying evidence.
- Expecting a guaranteed refund: official reporting routes do not promise recovery, a fund freeze, or a particular enforcement result.
What to expect after reporting
Keep every acknowledgement, ticket number, email, and follow-up deadline. Respond to requests for clarification with a concise chronology and numbered evidence. A portal may redirect a matter when the product or entity falls under another authority, or decline a complaint that is anonymous, incomplete, unsupported, or outside its scope. That routing decision does not determine whether you personally suffered a loss; it indicates that another channel may be responsible.
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Keep the route current
Portal scope, forms, contact details, and reporting procedures can change. Before submitting, open the live SCORES, Sachet, or cybercrime destination yourself and follow its current instructions. The core rule remains stable: verify the offer and the responsible regulator, stop further loss, preserve the trail, and report the specific conduct through the channel designed for it.
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