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The Financial Conduct Authority (FCA) warning about FXTrade777 is genuine, but it is not recent. The regulator first published its notice on 16 January 2019 and last updated it on 21 November 2020.
The FCA described FXTrade777 as a clone firm: an unauthorised business allegedly using details associated with a legitimate FCA-authorised company. The warning says FXTrade777 was targeting people in the UK while claiming to be authorised or connected with another firm.
What the FCA warning says about FXTrade777
The FCA warning is titled “FXTrade777 (clone of FCA authorised firm)”. It states that FXTrade777 was not authorised or registered by the FCA.
The details recorded in the warning for the alleged clone are:
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| Field | Details listed by the FCA |
|---|---|
| Name | FXTrade777 |
| Address | Ajeltake Road, Ajeltake Island, 96960 |
[email protected] |
|
| Website | https://www.fxtrade777.com |
These details come from the historical warning and should not be treated as proof that the website, email address or address is still active. The FCA warns that clone firms can change their names, telephone numbers, email addresses, websites and physical addresses.
Which genuine firm was allegedly impersonated?
The FCA said FXTrade777 was claiming to be connected with FINSA Europe Ltd. The warning explicitly states that FINSA Europe Ltd had no association with the clone firm.
The genuine firm identified in the notice was:
- Firm: FINSA Europe Ltd
- Firm Reference Number: 525164
- Address printed in the warning: 9th Floor, 30 Crown Place, London, EC2A 4ES, United Kingdom
- Telephone printed in the warning:
+4 402033010483 - Email printed in the warning:
[email protected] - Website printed in the warning:
www.finsaeurope.com
An FCA publication containing firm-status data lists FINSA Europe Ltd, FRN 525164, as “Authorised”. That status belongs to FINSA Europe Ltd. It does not make FXTrade777 authorised, and it does not establish any connection between the two businesses.
Because the contact information in the warning dates from 2019, anyone checking FINSA Europe Ltd should use the FCA’s current Firm Checker or the Financial Services Register, rather than relying on an old telephone number, email address or website.
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How to check the warning yourself
The FCA’s current search route is:
- Go to the FCA website and open Consumers.
- Select FCA Warning List of unauthorised firms.
- Find the section headed Search the Warning List.
- Choose Search for names of firms.
- Enter
FXTrade777and select Search.
The FCA added instructions about exact-name searches on 18 August 2022. Where appropriate, you can search using quotation marks, such as “FXTrade777”.
Do not treat a clean search result as proof that a firm is safe. The FCA says that unauthorised businesses may change names, and the regulator may not yet know about a new operation. A firm’s absence from the Warning List does not confirm that it is authorised or legitimate.
For an authorisation check, search the firm in the FCA Firm Checker. Check not only the name, but also the firm’s contact details and whether its permission covers the specific service being offered. A company may be authorised for one activity but not for the investment, loan, insurance or trading service being marketed to you.
What this means for anyone who dealt with the firm
The FCA warning says that customers dealing with an unauthorised firm generally will not have access to the Financial Ombudsman Service or protection from the Financial Services Compensation Scheme (FSCS) if something goes wrong.
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Protection for customers of authorised firms depends on the product and service involved. FCA authorisation by itself is not a guarantee that every loss will be covered by the FSCS or that every dispute will fall within the Ombudsman’s jurisdiction.
The FCA’s current Warning List guidance also notes that people who sent money to a fraudster on or after 7 October 2024 may have protections introduced by the Payment Systems Regulator. Whether those protections apply depends on factors including the payment method and the circumstances of the payment.
If you sent money or personal information
- Stop communicating with the firm until you have independently verified who you are dealing with. Do not pay a fee to “unlock” a withdrawal or recover money.
- Contact your bank or payment provider immediately using the number on its website, card or statement. Explain that you may have sent money to an unauthorised investment or trading firm and ask what recovery or recall options are available.
- Preserve evidence: save account statements, payment references, emails, messages, contracts, screenshots, wallet addresses and the website address.
- Report the matter to the FCA and, where appropriate, Action Fraud or the police. Reporting does not guarantee recovery, but it gives investigators information about the operation.
- Secure exposed accounts. Change reused passwords, enable two-factor authentication and watch for further calls or emails using information you supplied.
What the warning does—and does not—establish
The FCA notice establishes that the regulator considered FXTrade777 unauthorised and warned that it was presenting itself as connected with FINSA Europe Ltd. It does not identify who operated FXTrade777, quantify customer losses, establish a criminal conviction or prove that every person connected with the website committed fraud.
It is also inaccurate to describe FINSA Europe Ltd as the scam firm. In the FCA’s account, FINSA Europe Ltd was the genuine authorised firm whose details were allegedly misused.
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Finally, the relevant date matters. Saying that the FCA “recently added” FXTrade777 to its Warning List is misleading: the official warning was first published in January 2019 and updated in November 2020.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.FAQ
Is FXTrade777 authorised by the FCA?
No. The FCA warning states that FXTrade777 was not authorised or registered by the FCA and identifies it as a clone firm.
When did the FCA warn about FXTrade777?
The warning was first published on 16 January 2019 and last updated on 21 November 2020.
Was FINSA Europe Ltd the scam firm?
No. The FCA identified FINSA Europe Ltd as the genuine authorised firm whose details FXTrade777 was allegedly using. The warning says FINSA Europe Ltd had no association with FXTrade777.
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Does not appearing on the FCA Warning List mean a firm is safe?
No. The FCA says the list is not complete. A firm may be unauthorised or fraudulent without appearing on it, particularly if it has changed its name or has only recently come to the regulator’s attention.
Can customers of FXTrade777 claim through the FSCS?
The FCA says customers dealing with an unauthorised firm generally do not have FSCS or Financial Ombudsman Service protection. Any protection depends on the facts and the payment or investment involved.
The Bottom Line
Bottom line: FXTrade777 was the subject of an FCA warning first published on 16 January 2019. The regulator said it was an unauthorised clone firm allegedly misusing the identity of FINSA Europe Ltd, which the FCA said had no connection with FXTrade777. Check firms through the current FCA Firm Checker and Financial Services Register, and do not assume that an old warning-list entry—or the absence of one—is a complete safety check.
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