Jeevan Pramaan is an Aadhaar-based Digital Life Certificate (DLC) for pensioners in India. It is available only when the pensioner’s Pension Sanctioning Authority (PSA) is onboarded on the service and the pensioner is not re-employed or re-married. After successful Aadhaar or Virtual ID authentication, the certificate is sent electronically to the Pension Disbursing Agency (PDA), so the pensioner normally does not have to carry a paper copy to a bank, post office or treasury.
Before starting, verify the PSA on the current onboarded-authority list, gather accurate pension records, and choose between an assisted centre, a supported phone app or a Windows computer with biometric hardware.
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Who is eligible for Jeevan Pramaan?
Eligibility has two parts: the pension arrangement must be covered, and the pensioner must meet the service’s personal conditions.
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Jeevan Pramaan works only when the pensioner’s PSA appears on the service’s onboarded-authority list. The roster checked on 12 October 2026 includes recent additions and can change, so a general statement that “government pensioners” can use the service is not enough. Search for the specific PSA connected to the pension before attempting authentication.
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If the PSA is not listed, the DLC route is unavailable for that pension at that time. Ask the pension-disbursing office which conventional life-certificate method it accepts instead.
Re-employed and re-married pensioners are excluded
The official pensioner FAQ says pensioners who are re-employed or re-married are not eligible for Jeevan Pramaan through this route. Those pensioners should contact their PDA for the applicable non-DLC procedure.
Aadhaar or Virtual ID is required
The service requires an Aadhaar number or Virtual ID (VID) for identity authentication. A mobile number is also collected for acknowledgement messages. Keep the pension record available because the certificate is not approved merely because the biometric match succeeds.
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What information and equipment do you need?
Prepare the information before opening the app or visiting a centre. The FAQ describes the pensioner’s inputs as Aadhaar number, name, mobile number and self-declared pension details. Depending on the pension, the form can ask for the following:
- Pension Payment Order (PPO) number.
- Pension account number.
- Bank details connected with the pension.
- The Pension Sanctioning Authority (PSA).
- The Pension Disbursing Agency (PDA), such as a bank, post office or treasury.
Enter every item exactly as it appears in the pension records. Incorrect pension particulars are identified by the FAQ as a cause of rejection. Have the PPO and account documents in front of you rather than relying on memory.
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Current device requirements
The current application-requirements page lists these operating-system baselines:
| Self-service route | Current requirement listed by the official application page | Authentication equipment |
|---|---|---|
| Android phone | Android 10 or later | Face authentication uses the phone camera. Fingerprint or iris authentication uses compatible biometric equipment and its RD service. |
| iPhone or iPad | iOS 14 or later | The current app page supports face authentication only; no separate biometric device is required for that route. |
| Windows computer | Windows 10 or Windows 11 | An external fingerprint or iris device and the relevant RD (Registered Device) service are required. |
Older FAQ answers may show earlier minimum specifications. Use the current download and requirements page when installing the software. A phone or computer must also have a working internet connection, and the device should not be rooted when using the self-service Android app.
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Which submission option should you choose?
All three routes use the same basic sequence: pension details are submitted, Aadhaar-based authentication is completed, and the resulting DLC is made available electronically to the PDA. The practical differences are who operates the system, what hardware is available and whether the pensioner can complete the authentication independently.
| Option | Best suited to | What is needed | Main limitation |
|---|---|---|---|
| Citizen Service Centre (CSC) or PDA office | Pensioners who want an operator to enter data or provide technical help | Personal pension records, Aadhaar or VID, mobile number and the ability to complete the required authentication | Availability depends on a nearby centre or a bank, post office or treasury offering the service. |
| Self-service phone | Pensioners or caregivers with a compatible, unrooted phone and reliable connectivity | Current Jeevan Pramaan app, supported Android or iOS version, Aadhaar/VID, pension details and the applicable face or biometric service | Successful setup and authentication are the user’s responsibility. |
| Self-service Windows computer | Users who already have a compatible PC and biometric scanner | Windows 10/11, external fingerprint or iris device, the device’s RD service, app and internet connection | Buying, installing and maintaining a compatible scanner can be harder than using a centre or phone. |
Assisted generation at a centre or agency
Visit a Citizen Service Centre or a pension-disbursing office that provides Jeevan Pramaan. The operator enters the pension information, and the pensioner completes the required Aadhaar-based authentication. A caregiver can help with documents and navigation, but the pensioner’s identity authentication still has to be completed through the approved process.
The official FAQ says a nearby CSC can be located through the portal’s centre locator. It also gives an SMS method: send JPL, followed by a space and the PIN code, to 7738299899. Confirm opening hours and whether the selected bank, post office or treasury actually offers DLC generation before travelling.
Self-service face authentication on a phone
Face authentication is the simplest self-service setup when the phone and operating system meet the current requirements. The app page says it uses the phone camera and does not need a separate biometric device. The required Aadhaar Face RD service must also be installed. The current app page says iOS supports face authentication only; Android users should follow the current app’s choices and installation instructions.
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Self-service fingerprint or iris authentication
Fingerprint and iris routes require a supported biometric device and its RD service. On Windows, the official requirements specifically call for an external fingerprint or iris device. On Android, the FAQ likewise describes the need for a biometric device and RD service when using those methods. Compatibility can vary by device and operating-system version, so check the current official instructions before purchasing hardware.
How to generate a Digital Life Certificate
Step 1: Confirm that the pension is covered
- Open the current Jeevan Pramaan onboarded-authority list.
- Find the pensioner’s specific PSA, not merely the department or bank name.
- If it is missing, stop and ask the PDA for a conventional life-certificate option.
- Confirm that the pensioner is not re-employed or re-married, because the FAQ excludes those cases from this DLC route.
Step 2: Gather the records
- Keep the Aadhaar number or VID ready.
- Keep the mobile phone that will receive the acknowledgement SMS available.
- Collect the PPO number, pension account number, bank information, PSA and PDA details shown in the pension record.
- Check spellings, numbers and agency names before entering them.
Step 3: Select the route and install what it requires
- For assistance, use a CSC or participating PDA office and take the records and phone.
- For a phone, install the current Jeevan Pramaan app on an unrooted Android 10-or-later device or an iOS 14-or-later device. Install the Aadhaar Face RD service when using face authentication.
- For Windows, use Windows 10 or 11, install the application and the RD service for the compatible external fingerprint or iris device.
Step 4: Enter pension details carefully
Follow the app or operator’s fields and submit the self-declared pension information. Do not substitute a bank account number for a PPO number or guess an authority code. A mismatch can lead to rejection even when Aadhaar authentication itself works.
Step 5: Complete Aadhaar-based authentication
Use the selected face, fingerprint or iris method. Follow the on-screen prompts, provide adequate lighting for face authentication, or position the finger or eye correctly for a scanner. A successful match creates a unique Pramaan ID, but creation is still subject to acceptance by the pension sanctioning or disbursing authority.
Step 6: Save the acknowledgement
The mobile number supplied during generation receives an SMS acknowledgement containing the Pramaan ID. Record that ID and retain the message. It is the reference used to retrieve the certificate and check its status.
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What happens after the certificate is generated?
Jeevan Pramaan describes a digital flow rather than a paper handoff. The certificate is stored in the service, and the PDA can access it electronically for processing. The pensioner can sign in through the official portal to view or download a PDF copy.
The FAQ specifically answers the familiar question, “Do I have to submit the Jeevan Pramaan i.e DLC to my bank/post office etc?”: no physical submission of the generated DLC is required. The electronic availability does not remove the need to correct errors or satisfy the PDA’s approval rules. Keep the Pramaan ID and monitor the certificate status until the PDA has accepted it.
Portal totals are not a personal eligibility guarantee
The service portal displayed more than 12.4 crore Jeevan Pramaan certificates submitted since 2014, and 189.26 lakh submitted since 1 November 2025, on its 2026 pages. These are cumulative portal-reported submission totals, not counts of unique pensioners or certificates that every authority has accepted. They show the scale of the service, not whether an individual PSA is onboarded.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How long is a Jeevan Pramaan certificate valid?
A Pramaan ID and DLC are not valid for life. The official FAQ uses that exact warning. The validity period is set under rules specified by the pensioner’s PSA; the FAQ does not state one universal number of days or months for every pension. When the PSA-defined validity expires, generate a new certificate and receive a new Pramaan ID.
Because validity rules can differ, check the PDA’s pension calendar or ask when the next certificate is due. Do not assume that a certificate generated for one payment cycle remains valid indefinitely.
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What if the DLC is rejected or cannot be generated?
Rejection caused by incorrect particulars
The most direct correction is to review the PPO, account and authority information, generate a fresh DLC with the correct details and complete fresh authentication. The FAQ advises contacting the PDA when a certificate is rejected. Ask the PDA which field failed and whether any additional record is required.
The PSA is not onboarded
No app setting can overcome an authority that is outside the onboarded roster. Use the conventional life-certificate method specified by the PDA, such as its in-person or other accepted process.
Authentication or equipment failure
- Confirm that the phone or computer meets the current operating-system requirement.
- On Android, verify that the device is unrooted and that the required face or biometric RD service is installed.
- For fingerprint or iris, check that the scanner is supported and its RD service is running.
- For face authentication, use even lighting, keep the camera lens clear and follow the framing prompts.
- If repeated attempts fail, use a CSC or participating PDA office rather than repeatedly submitting uncertain data.
No acknowledgement or uncertain status
Check that the mobile number was entered correctly, keep the Pramaan ID if one was issued, and use the official portal’s download or status facility. If the certificate cannot be found or the PDA has not acted on it, contact the PDA with the Pramaan ID and pension documents.
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No. The FAQ describes Jeevan Pramaan as “an add on facility to the already existing ways of submission of Life Certificate.” It supplements, rather than replaces, the other methods accepted by a pension authority. A pensioner who is excluded from the DLC rules, lacks compatible equipment or prefers an in-person process can ask the PDA for the established alternative.
A practical decision checklist
- Coverage: Is the exact PSA on the onboarded-authority list dated 12 October 2026, or on the latest list when you apply?
- Status: Is the pensioner neither re-employed nor re-married?
- Identity: Is Aadhaar or VID available, along with the mobile phone for SMS?
- Records: Are the PPO, account, bank, PSA and PDA details verified from the pension file?
- Route: Would an operator at a CSC or PDA office be safer than self-service?
- Device: Does the phone or Windows computer meet the current requirements, and is the required RD service installed for biometric hardware?
- After submission: Was the Pramaan ID saved, and was the DLC status checked?
- Validity: Has the PDA confirmed the certificate’s applicable validity period and next due date?
For a pensioner with an onboarded PSA, accurate records and a workable authentication method, Jeevan Pramaan can remove the need to deliver a paper life certificate. It remains a digital option tied to the PSA’s rules, not a lifetime certificate or a universal replacement for every pensioner’s existing submission process.
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