Taptap Send

What it does

People can use Taptap Send to remit money to friends and family across Africa, Asia, the Caribbean and Latin America. The company positions the service for diaspora communities supporting people back home.

A sender picks a destination, amount, recipient and delivery method, then chooses a payment method and confirms after reviewing the details. The available payout channel—bank transfer, mobile money, cash collection or home delivery—depends on the destination.

Fees and plans

The Taptap Send plan is free, with no subscription price stated. Individual transfers may have no fee or a small charge. The amount depends on the sending country, destination, transfer amount and delivery method.

An exchange-rate margin may apply. Before confirming, users can see the exchange rate, any transfer fee and the amount intended for the recipient.

For UK customers, payment methods include Visa, Mastercard, Visa Electron, instant bank transfer through Plaid and an eligible Taptap Send Wallet balance.

Where it runs

Taptap Send is available as an Android and iPhone app.

Users can send money, monitor transfers and arrange scheduled transfers in the app. Destinations and delivery options shown there depend on the country selected.

Protection, as published

Taptap Send states that bank-grade security measures and encryption technology safeguard payments and user data. Its security page displays SOC and PCI DSS badges and links to a Trust Center.

The company says its licences and regulatory approvals cover the jurisdictions listed on its licenses page, which was last updated 14 July 2026. It also says its US payments entity is licensed in New York and Massachusetts.

For UK senders, raising limits requires in-app identity verification with a photo ID and selfie. Customers needing help are directed to the support team through the app.

Strengths

The app lists over 70 destinations and, where offered, several payout methods. It lets users inspect the rate, fee and recipient amount before approving a transfer.

Transfer status can be followed in the app, and senders can schedule transfers. India routes support bank transfer and UPI, with separate stated maximums.

Catches

Costs, rates and available delivery channels can change with the sending route, amount and chosen payout method, so each in-app quote needs checking. A rate margin may be included.

Verification level affects sending limits, while destination providers may impose additional limits on recipients. For India, the stated maximum per transfer is ₹500,000 for bank transfer and ₹200,000 for UPI, subject to account-level limits.

Who should skip it

It may not fit someone who needs a web or desktop service or a route not shown in the app.

People looking for a different kind of payment tool can review money transfer apps or peer-to-peer payment apps.

Verdict

Taptap Send is aimed at mobile customers in the UK, US, Canada, Australia, UAE and EU who send to supported destinations across Africa, Asia, the Caribbean and Latin America. Its broad payout choices, transfer tracking and upfront cost display make route details easier to review.

It is less suitable for anyone requiring desktop access or limits beyond those set by verification and destination providers. The app’s published protections and licensing claims come from Taptap Send, while the actual fee and exchange rate depend on each transfer.

Questions