e& money

What e& money does

Customers can use e& money to open an IBAN account at no charge, with the IBAN supplied instantly. The app also provides prepaid cards and other money services.

The service supports sending funds to over 150 countries through bank accounts, mobile wallets or cash pickup. Transfers are described as instant.

Fees and plans

The Standard plan costs nothing and starts automatically when an account is opened. It provides wallet and account access. The separate e& money account has no stated account fee; international transfers generally cost AED 15.75 including VAT.

Plus is priced at 23.81 AED a month, with the charge waived when AED 2,000–5,000 in salary enters the account. Benefits include one free international transfer each month, virtual and physical cards at no extra charge, one supplementary card, one UAE and one international ATM withdrawal, and one transfer to a UAE bank account monthly.

Premium is 42.86 AED a month, but no monthly fee applies when salary above AED 5,000 is received. It provides two free international transfers, virtual and physical cards, two supplementary cards, two UAE and two international ATM withdrawals, and two transfers to a UAE bank account each month.

For a standard international transfer, the listed charge is AED 15.75 including VAT. Certain destinations have cheaper pricing, and zero-fee promotions may appear. The exchange rate contains a markup. Fees are shown before confirmation. A physical card is AED 25 plus VAT, while registration provides the virtual card free.

Where it runs

e& money is available on Android and iPhone. The mobile service covers the account, cards, transfers, bill payments and the other services described by the provider.

Apple Pay, Google Pay and Samsung Pay can be used with the card. No web or computer platform is listed in the supplied details.

Protection, as published

According to the provider, Digital Financial Service LLC (e& money) holds UAE Central Bank licensing and regulation for stored value facilities and retail payment services.

Customer support is offered through UAE and international phone numbers, email and in-app live chat. The supplied information does not state a deposit-protection scheme, two-factor sign-in or a dispute process.

Strengths

The service starts with a free IBAN account, immediate IBAN delivery and a virtual card at no charge.

More than 150 countries are covered for international transfers, with bank-account, mobile-wallet and cash-pickup options. Transfer tracking and upfront fee display are listed.

Defined monthly allowances for transfers, cards and ATM withdrawals come with Plus and Premium. The card page states that purchases earn 1% cashback.

Catches and limits

To make international transfers, a customer must be 18 or older and have a valid Emirates ID registered in the app. Onboarding includes Emirates ID scanning and face verification.

Fund-out across transfers and payment transactions is capped at AED 25,000. During a beneficiary's first 24 hours, the initial transfer cannot exceed AED 5,000.

The usual standard transfer charge is AED 15.75 including VAT, while the exchange rate carries a markup. Destination pricing and promotions may alter the amount. Funding methods listed are bank accounts, debit or credit cards, Apple Pay, agents and kiosks.

Who may want another service

It may not fit someone who needs a web or desktop service, a transfer limit above AED 25,000, or eligibility without a UAE Emirates ID.

Verdict

For UAE residents seeking cards, an IBAN, transfers and household payments in one mobile account, e& money offers a free starting tier plus optional paid allowances. Its international coverage and cash-pickup route give recipients more ways to receive funds. It is less suitable for people outside the stated eligibility rules, for users who need a computer interface, or for transfers that regularly exceed the published fund-out and first-beneficiary limits. Monthly-plan value also depends on the listed salary conditions and included transaction allowances.

Questions